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DTL201Intermediate3 daysClassroom · Live online · In-house

Leading Digital Transformation with AI

Plan and deliver digital and AI transformation that people adopt and that pays off.

You will leave with: A digital transformation roadmap with prioritised AI initiatives

Overview

For managers responsible for transformation. Covers digital maturity assessment, process redesign with AI, prioritising initiatives, managing vendors and change, and measuring value, drawing on African public and private sector case studies.

Duration
3 days
Level
Intermediate
Approach
70% hands-on
Certificate
Competency certificate

African context: Kenyan public service digitisation, banks, telecoms and NGOs

Who should attend

  • Directors and senior managers
  • ICT and transformation leads
  • Project and programme leaders

What you will be able to do

  • 01Assess your organisation's digital and AI maturity
  • 02Redesign processes around digital and AI tools
  • 03Prioritise a transformation portfolio by value
  • 04Measure and report the value of transformation

Course modules

  1. Module 1

    Digital strategy

    • Drivers of change
    • Maturity assessment
    • Vision and roadmap
  2. Module 2

    Process redesign with AI

    • Process mapping
    • Automation opportunities
    • Digital public services
  3. Module 3

    Delivering change

    • Agile delivery
    • Vendor and partner management
    • Change management
  4. Module 4

    Measuring value

    • KPIs and benefits realisation
    • Governance
    • Reporting to boards

Upcoming dates

Express interest in a date and we will send you a quotation. Groups and in-house delivery are also available.

March 20271 intake

August 20271 intake

Frequently asked questions

How do I join a course?

Choose a course and date, then click Express interest. Tell us how many people you would like to train, and we will send you a quotation or proposal and an invoice within one working day.

Why aren't course fees shown on the website?

Every engagement is shaped around the number of participants, the delivery mode and how much tailoring you need. We send a clear quotation or proposal for your specific needs, usually within one working day.

Do I need a technical background?

No. Most of our courses are designed for professionals with no technical or programming background. Each course page shows its level, and advanced courses list any prerequisites.

What will I leave with?

Every participant leaves with a tangible output (a working tool, dashboard, policy or portfolio project built on their own work) and a Dlearn certificate of competency.

Can a course be delivered just for our organisation?

Yes. Every course can be run in-house at your premises, at a venue of your choice, or online, and tailored to your sector, systems and data. We send a proposal within two working days.

Do you train large groups or whole organisations?

Yes. Our AI capacity building programmes train hundreds of staff across departments or counties, with learning pathways from foundation to advanced and reporting for leadership and funders.

How do I pay?

Once you accept our quotation, we issue an invoice payable by bank transfer, M-Pesa or cheque. Payment is normally due before the course starts unless agreed otherwise.

Training 5 or more people? Bring the course to your team.

Any course in our catalogue can be tailored and delivered in-house, at your premises or online. We send a proposal within two working days.