Advanced Prompt Engineering & AI Agents
Design structured prompts, build custom assistants and connect AI agents to your tools.
You will leave with: A working custom AI assistant for your team
Overview
For professionals already comfortable with AI tools who want to go further: advanced prompting techniques, custom GPTs and projects grounded in your own documents, and AI agents that complete multi-step tasks across email, documents and spreadsheets.
- Duration
- 3 days
- Level
- Intermediate
- Approach
- 70% hands-on
- Certificate
- Competency certificate
AI tools you will use
- ChatGPT
- Claude
- Power Automate
- Zapier
Who should attend
- Experienced users of AI tools
- Digital, innovation and operations teams
- Knowledge managers
What you will be able to do
- 01Apply few-shot, step-by-step and structured-output prompting
- 02Build custom assistants grounded in organisational documents
- 03Connect AI to everyday tools with no-code automation
- 04Evaluate and improve AI outputs systematically
Course modules
Module 1
Advanced prompting
- Few-shot examples
- Reasoning prompts
- Tables and JSON outputs
Module 2
Custom assistants
- Custom GPTs and Claude projects
- Knowledge files
- Sharing with teams
Module 3
AI agents and automation
- Power Automate and Zapier
- Tool-using agents
- Human approval steps
Module 4
Quality and evaluation
- Test sets for prompts
- Measuring accuracy
- Safe deployment
Upcoming dates
Express interest in a date and we will send you a quotation. Groups and in-house delivery are also available.
May 20271 intake
17 – 19 May 2027
Express interestOnline · Live online · 3 days
October 20271 intake
25 – 27 Oct 2027
Express interestOnline · Live online · 3 days
Frequently asked questions
How do I join a course?
Choose a course and date, then click Express interest. Tell us how many people you would like to train, and we will send you a quotation or proposal and an invoice within one working day.
Why aren't course fees shown on the website?
Every engagement is shaped around the number of participants, the delivery mode and how much tailoring you need. We send a clear quotation or proposal for your specific needs, usually within one working day.
Do I need a technical background?
No. Most of our courses are designed for professionals with no technical or programming background. Each course page shows its level, and advanced courses list any prerequisites.
What will I leave with?
Every participant leaves with a tangible output (a working tool, dashboard, policy or portfolio project built on their own work) and a Dlearn certificate of competency.
Can a course be delivered just for our organisation?
Yes. Every course can be run in-house at your premises, at a venue of your choice, or online, and tailored to your sector, systems and data. We send a proposal within two working days.
Do you train large groups or whole organisations?
Yes. Our AI capacity building programmes train hundreds of staff across departments or counties, with learning pathways from foundation to advanced and reporting for leadership and funders.
How do I pay?
Once you accept our quotation, we issue an invoice payable by bank transfer, M-Pesa or cheque. Payment is normally due before the course starts unless agreed otherwise.
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