Generative AI for Professionals
Use ChatGPT, Copilot, Gemini and Claude safely and productively in everyday work.
You will leave with: A personal prompt library for your role and an AI safe-use checklist
Overview
The starting point for any professional. Participants learn how generative AI works, practise on tasks from their own role (writing, research, analysis and planning) and leave with a personal prompt library and clear rules for using AI safely at work.
- Duration
- 2 days
- Level
- Foundation
- Approach
- 70% hands-on
- Certificate
- Competency certificate
AI tools you will use
- ChatGPT
- Microsoft Copilot
- Google Gemini
- Claude
- DeepSeek
Who should attend
- Professionals in any role or sector
- Administrative, communications and support teams
- Anyone new to AI tools
What you will be able to do
- 01Explain how large language models work and where they fail
- 02Write effective prompts for writing, summarising and analysis
- 03Apply AI to real tasks from your own role
- 04Recognise data privacy, accuracy and bias risks
Course modules
Module 1
How generative AI works
- Large language models in plain language
- Strengths and limits
- Hallucinations and verification
Module 2
Prompting that works
- Role, context, task and format
- Iterating and refining
- Building a prompt library
Module 3
AI for everyday work
- Drafting and editing
- Summarising reports and meetings
- Questions about spreadsheets
Module 4
Safe and responsible use
- Confidential data and the Data Protection Act
- Checking outputs
- Organisational AI policies
Upcoming dates
Express interest in a date and we will send you a quotation. Groups and in-house delivery are also available.
January 20271 intake
20 – 21 Jan 2027
Express interestClassroom · Nairobi · 2 days
April 20271 intake
5 – 6 Apr 2027
Express interestOnline · Live online · 2 days
July 20271 intake
19 – 20 Jul 2027
Express interestClassroom · Mombasa · 2 days
October 20271 intake
18 – 19 Oct 2027
Express interestClassroom · Nairobi · 2 days
December 20271 intake
1 – 2 Dec 2027
Express interestClassroom · Nairobi · 2 days
Frequently asked questions
How do I join a course?
Choose a course and date, then click Express interest. Tell us how many people you would like to train, and we will send you a quotation or proposal and an invoice within one working day.
Why aren't course fees shown on the website?
Every engagement is shaped around the number of participants, the delivery mode and how much tailoring you need. We send a clear quotation or proposal for your specific needs, usually within one working day.
Do I need a technical background?
No. Most of our courses are designed for professionals with no technical or programming background. Each course page shows its level, and advanced courses list any prerequisites.
What will I leave with?
Every participant leaves with a tangible output (a working tool, dashboard, policy or portfolio project built on their own work) and a Dlearn certificate of competency.
Can a course be delivered just for our organisation?
Yes. Every course can be run in-house at your premises, at a venue of your choice, or online, and tailored to your sector, systems and data. We send a proposal within two working days.
Do you train large groups or whole organisations?
Yes. Our AI capacity building programmes train hundreds of staff across departments or counties, with learning pathways from foundation to advanced and reporting for leadership and funders.
How do I pay?
Once you accept our quotation, we issue an invoice payable by bank transfer, M-Pesa or cheque. Payment is normally due before the course starts unless agreed otherwise.
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